Terms of service

OVERVIEW

This website is operated by Vicoral. Throughout the site, the terms “we”, “us”, and “our” refer to Vicoral. Vicoral offers this website, including all information, tools, and services available on the site, to you as the user, provided that you accept all the terms, policies, and notices set forth here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms (“Terms of Use”, “Terms”), including any additional terms, policies, and notices referenced herein and/or available through hyperlinks. These Terms of Use apply to all users of the site, including but not limited to users who browse, sellers, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before using our site. By using any part of the site, you agree to be bound by these Terms of Use. If you do not accept all the terms of this agreement, you may not use the site or any of its services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the store will also be subject to the Terms of Use. You can review the latest version of the Terms of Use on this page at any time. We reserve the right to update, modify, or replace any part of the Terms of Use by posting updates and/or changes on our website. It is your responsibility to regularly check this page for changes. Your continued use of or access to the site after changes are posted constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Use, you confirm that you are of legal age in your country or that you are of legal age and have given your consent for your minor dependents to use the site.

You may not use our products for illegal or unauthorized purposes, and you may not violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service.

You may not spread worms, viruses, or any destructive code.

A breach of or violation of the Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (other than credit card information) may be transferred unencrypted and may involve (a) transfers over various networks; and (b) changes to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect the Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this website is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the content on this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our return policy.

We have made every effort to display the colors and images of our products as accurately as possible in the store. We cannot guarantee that your computer screen's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Offers for products or services on this website are void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - BILLING AND ACCOUNT INFORMATION ACCURACY

We reserve the right to refuse any orders you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, distributors, or agents.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any support. We have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which the tools are provided by the relevant third-party provider.

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Use.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not guarantee or have any liability for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review carefully third-party policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit certain specific submissions (e.g., contest entries) or without a request from us send creative ideas, suggestions, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you send to us. We are and will not be obligated to (1) keep any comments confidential; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we, in our sole discretion, consider to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property rights or these Terms of Use.

You agree that your comments will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any viruses or other harmful code that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the terms of service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to encourage others to engage in unlawful acts; (c) to violate international or UK rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, defame, harm, slander, malign, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Service or any related site, other websites, or the Internet; (h) to collect or track others' personal information; (i) to send spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security features of the Service or any related site, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related site if you violate any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that we may, from time to time, remove the service for an indefinite period or cancel the service at any time, without notice.

You expressly agree that your use of, or inability to use, the service is at your own risk. The service and all products and services provided to you through the service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, ownership, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damage, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damage of any kind, including, without limitation, lost profits, lost revenues, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or products obtained through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if we have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNITY

You agree to indemnify, defend, and hold harmless us, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by any third party due to or arising from your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these terms of service is determined to be illegal, invalid, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The parties' obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These terms of service are effective until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our website.

If, in our sole judgment, we believe that you have failed, or if we suspect you have failed, to comply with any provision of these terms of service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or we may deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these terms of service, it shall not be deemed a waiver of such right or provision.

These terms of service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the terms of service).

Any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party.

SECTION 18 - SMS MARKETING

By consenting to Vicoral SMS marketing at checkout and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text messages (for your order, including abandoned cart reminders), text-based marketing offers, and transactional messages, including requests for reviews from us, even if your mobile number is registered on any government or federal "do not call" list. The frequency of messages may vary. Consent is not a condition for purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we have sent to you in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable way to opt out. We do not charge a fee for the service, but you are responsible for any charges or costs related to text messages imposed by your wireless provider. Message and data rates may apply.

For any questions, please send HELP to the number you received the messages from. You may also contact us at support@vicoral.com for more information.

We reserve the right to change any phone number or shortcode we use to operate the service at any time. You will be notified at such times. You agree that messages you send to any phone number or shortcode we have changed, including any STOP or HELP requests, may be missed, and we will not be responsible for fulfilling requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of information sent through the service, any errors in such information, and/or any action you may or may not take based on the information or service.

Your right to privacy is important to us. You can read our Privacy Policy to learn how we collect and use your personal information.

SECTION 19 - APPLICABLE LAW

These terms of service and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 20 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the terms of service on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service after changes to these terms of service have been posted constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the terms of service should be sent to us at support@vicoral.com